Privacy Policy

Who we are

Hemant Fresh Orchards Pvt. Ltd. (“Hemant Fresh”, “we”) is a single-origin fruit export house based in Shirwal, Maharashtra. This policy explains what personal information we collect when you browse, enquire or order, and how we use it.

What we collect

When you place an order or send an enquiry we collect your name, email, phone number and delivery address. When you create an account we also store a securely hashed password.

Payment information

We do not collect or store your card numbers, UPI PINs, CVV or net-banking credentials. Online payments are processed by a PCI-DSS-compliant third-party payment gateway over an encrypted connection; we only receive a confirmation of whether a payment succeeded. For Cash on Delivery, no payment details are collected online.

How we use it

Your details are used only to fulfil your orders, respond to enquiries, send order updates and — if you opt in — share our seasonal harvest release. We do not sell your data to third parties. We share information only with the partners needed to complete your order (such as our delivery courier and payment gateway).

Cookies & sessions

We use a session cookie to remember your cart and wishlist between pages and to keep you signed in. These are essential to the functioning of the store.

Data security & retention

Passwords are stored hashed, and the site is served over an encrypted HTTPS connection. We keep order and account records only as long as needed for the service and to meet legal and accounting requirements.

Your rights

You can ask us to access, correct or delete the personal information we hold about you at any time by writing to contact@hemantfresh.com.

Contact

Hemant Fresh Orchards Pvt. Ltd.
Email: contact@hemantfresh.com